Information We Collect

We collect your name, contact information, and delivery details to process orders and provide better service.

Payment Information

We only accept payments via UPI (Unified Payments Interface). Your UPI ID or transaction details are never stored. No debit or credit card details are collected or saved on our website.

How We Use Your Information

• To fulfill and deliver your orders.
• To improve your shopping experience.
• To provide customer service and updates.
• To ensure website and transaction security.

Third-Party Sharing

We share limited details only with trusted delivery and logistics partners for order fulfillment. They comply with data protection standards.

Data Security

We use secure systems to safeguard your data. While no online transfer is 100% secure, we take every possible precaution to protect your information.

Email / SMS Opt-Out

If you wish to stop receiving promotional updates, please email us at support@ecotray.in or theecotray@gmail.com with the subject “Unsubscribe”.

Minors

Users under 18 may use this site only with parental or guardian consent.

External Links

External websites linked from this site are governed by their respective privacy policies. We are not responsible for their practices.

Changes to this Policy

We may revise this policy periodically. The latest version will always be available on this page.

Legal & Contact Information